Thanks to everyone who gave feedback on the nzpost.co.nz Trade Me users page last month. Your comments were invaluable and we’ve made a bunch of changes as a result.You said we should reduce the amount of New Zealand Post jargon and terminology we use, give real life examples of what items fit best in certain packages, and provide more guidance as to what sending options are best. You also said you didn’t know the page even existed!
As a result, we’ve added a Google gadget which allows you to get estimates on the cost of sending your parcels within New Zealand. We’ve also created a clearer path to buy online, track your items and added a collection of helpful links to help you locate packaging and addressing information.
Other feedback you gave us was around the cost of sending. Did you know you could be eligible for savings and discounts if you open a business account?
Lastly, you said that this page isn’t visible enough on our site. We agree and we are working on this.
Check out the changes on nzpost.co.nz/trademe today. Feedback is still welcome as we are committed to continuing to improve the pages so they are more relevant to you.
