Have your say: help us to help you

Wednesday, September 29, 2010

We'd like your views on our international services because we understand that to succeed we must listen to our customers and work with them.

In September we told you that every customer is unique. With the advice of management consultant and customer relations expert, Jeremy Moore of HGM Marketing, we gave you some tips to generate business and ensure customer loyalty.

We try to practice what we preach and want to make life easier for your business. We've reminded ourselves that it’s not about what we think; it's about you and what your business needs. We are investing the time, listening carefully and ready to take onboard your views.

So tell us, honestly, what you find difficult about sending items overseas. Perhaps you have some suggestions that can help us make it easier for you. We are listening.

Come back soon to see our response.