A big thanks to everyone who volunteered for this week’s user testing – it was great to get all the feedback and insights – they are proving invaluable.Now we thought it was time to share the developments to date with all our redline readers and ask you what you think.
We’re redesigning our website because customers told us our current website isn’t customer focused enough. So now we’re trying to make it easier for you to use by creating clearer pathways to information, and making sure the content is relevant, easy to understand and takes you on the right path to complete your transaction.
Click each of the images to the right of this article to enlarge and then tell us how we’re doing - what works for you, what you like, what doesn’t work and what you don’t like. We’d really love to include your comments and feedback in the next stage of development.
