Lost in transit?

Wednesday, June 9, 2010

In this day and age ordering over the phone and internet has become so common that we rarely think anything of it, except when something doesn’t turn up.

A couple of weeks ago I talked about how customers now often put ‘safe delivery’ and ‘speed of service’ up there with ‘cost’ and ‘quality’ and recommended that if you’re sending out products to customers that you offer them a tracking service.

Easier said than done I hear you say. But actually, it is easy – did you know we have a free API which allows customers to track their delivery directly from your website? It’s the same API that we use to power our iPhone app and Google Gadget, and it’s there for you to use on your website too. All you need to do is click here to go to the developer section of our website where you’ll find details of how to use it along with some useful case studies.

While you’re on the developer pages, why not submit your comments and ideas for more developments via the forum? Or feel free to drop us a comment here that we can pass on.